Terms of Service

1. Service Agreement

By using our shipping services, you agree to these terms and conditions. We provide shipping services between Europe and Morocco, subject to the following terms.

2. Shipping Services

  • We provide package delivery services between Europe and Morocco
  • Delivery times are estimates and not guaranteed
  • Tracking services are provided for all shipments
  • We reserve the right to refuse any shipment

3. Prohibited Items

The following items are prohibited from shipping:

  • Illegal substances and items
  • Hazardous materials
  • Perishable goods
  • Valuable items (jewelry, cash, etc.)
  • Any items prohibited by customs regulations

4. Pricing and Payment

  • Prices are based on weight, dimensions, and destination
  • Additional fees may apply for customs duties and taxes
  • Payment must be made before shipping
  • All prices are subject to change without notice

5. Liability and Insurance

  • Our liability is limited to the declared value of the shipment
  • Additional insurance is available for purchase
  • Claims must be filed within 7 days of delivery
  • We are not liable for delays caused by customs or force majeure

6. Package Requirements

  • Packages must be properly packed and labeled
  • Accurate declaration of contents is required
  • Maximum weight and size restrictions apply
  • All necessary customs documentation must be provided

7. Cancellation and Refunds

  • Cancellations must be made before shipping
  • Refunds are subject to our refund policy
  • Processing fees may apply to refunds

8. Contact Information

For any questions regarding these terms, please contact us at .

Last updated: December 2025

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